Browser & Device Compatibility Testing

Ensuring your services work for everyone

Our browser and device compatibility and testing services ensure your digital services deliver consistent and seamless experiences, no matter how or where your customers engage with them. Whether you are launching a new website, extending a feature, or maintaining your various digital services, we help to ensure they all work reliably and as intended across all supported browsers and devices.

Browser and device compatibility is a key part of digital quality assurance, and it's often where issues emerge. Our browsing habits are varied—we browse websites and digital services on different devices and operating systems. Whether it's a quick check on your phone, a search on your iPad, or completing the booking at your desk, ensuring that your services perform consistently across all is essential, not optional.

Can we help test your digital services across all devices and browsers?

Our team ensures your services work for everyone, with no more inconsistent rendering, broken layouts, or unsupported features. We identify issues and support you in delivering a seamless experience to all your customers.

Our browser and device compatibility and testing focus on

Cross-browser testing - Testing and validating your services across all major browsers (Chrome, Safari, Edge, Firefox) and their recent versions, identifying inconsistencies in layout, performance, and behaviour.
Multi-device testing - Thoroughly testing every device, from iOS to Android, Windows to macOS, and mobile to tablet to desktop, ensuring your services deliver across all.
Platform focused - Testing how your DXP functions across new browser releases to ensure that your day-to-day management is never interrupted.
Performance monitoring- Monitoring and analysing performance metrics (loading time, interactivity, responsiveness) across devices to identify areas for optimisation.
Resilience & security - Identifying rendering issues, deprecated features, and browser-specific bugs to reduce unexpected support queries, security and reputational risk.
Resolution & remediation - Documenting compatibility issues and providing practical and maintainable solutions.
Brand consistency - Ensuring your brand and digital services are represented as intended to protect trust and credibility.
Compliance standards - Supporting accessibility testing ensures your services meet WCAG and regulatory standards.

Our proactive browser and device testing services ensure that your websites and services look great and function reliably across the varied digital environments your users rely on.

Do you deed to make sure your platform performs for every user, on every device?

How does browser and device testing support help your team

Business & Strategy

Regular browser and device testing ensures your digital platform performs reliably across various environments, protecting your business and customers’ experience. Here are the benefits for business and strategy teams:

Protects your brand - Ensures your services consistently reflect your brand, no matter the browser, device, or screen size.
Reduces revenue loss- identifies and resolves display or performance issues that may prevent users from completing key actions.
Competitive advantage - A seamless, reliable experience positions your brand as trustworthy and customer-focused.
Future-proof your investment - Proactive testing ensures your platforms stay compatible with browser updates, emerging devices, and user expectations, reducing costly overhauls or fixes.

Finance & Operations

Planned browser and device testing reduces risk, controls costs, and ensures systems run efficiently across platforms. It safeguards the reliability and usability of mission-critical digital tools used by both customers and internal teams. Here are some of the benefits for the Finance & Ops team:

Reduces risk & downtime - Early detection of compatibility issues helps prevent outages, broken workflows, or service disruptions that could affect business continuity and customer satisfaction.
Lowers support costs - Fewer usability issues across browsers and devices lead to fewer support tickets, reducing pressure on internal teams and external service desks.
Compliance & data integrity - Reliable interfaces reduce the risk of user errors, missed inputs, or non-compliant behaviours caused by broken UI elements on specific devices.
Smoother rollout - Comprehensive validation across environments before deployment reduces post-launch issues and the cost of emergency fixes.
Supports scalability - It ensures that new features or integrations work seamlessly across existing infrastructure, extending the life and value of your investments.
Partner confidence - Demonstrates technical reliability across platforms, reinforcing trust among external stakeholders who depend on your digital systems.

Marketing & Communications

Regular browser and device testing ensures your message is delivered clearly and consistently, regardless of the platform. It helps protect campaign performance, brand presentation, and audience engagement across all digital touchpoints. Here are some of the benefits:

Preserves brand consistency - Ensures visuals, typography, and layouts display correctly on all devices, maintaining a polished and trustworthy brand presence.
Improves effectiveness - Validates that landing pages, forms, banners, and interactive content render correctly, helping to maximise engagement and conversions.
Reduces broken experiences - Prevents content display issues or non-functional elements that frustrate users and increase abandonment.
Expands reach across devices - Supports mobile-first and accessibility-first strategies by ensuring every user, regardless of device, receives a smooth experience.
Cross-platform delivery - Guarantees emails, microsites, and embedded media load and behave as expected, ensuring clarity and cohesion in communication.
Strengthens SEO & discoverability - Delivers improved performance and usability across devices, contributing to better search rankings and audience retention.

Technology & Support

Regular browser and device testing ensures systems are stable, scalable, and user-friendly across all environments. It helps reduce reactive support, improve platform performance, and streamline development workflows. Here are the benefits for Technology and Support teams:

Reduces support - Proactively identifies browser-specific issues before they reach customers, reducing incoming support requests and escalation.
Improves stability - Ensures consistent performance across operating systems, browser versions, and devices, avoiding unpredictable issues
Accelerates QA & releases - Testing early and often across environments enables development and QA teams to identify and resolve issues more quickly.
Scalable front-end architecture - Develop and maintain reusable, predictable, and cross-compatible UI components in your design system.
Strengthens security posture - Helps uncover outdated browser dependencies or front-end vulnerabilities that could expose your platform to risk.
Alignment with DevOps and CI/CD practices - Integrates easily into automated testing pipelines, enabling continuous delivery with confidence in cross-environment compatibility.