ArekiboCare is a dedicated 24/7 service for managing websites and digital platforms. We handle the details, so you can focus on what matters—your business and life.
We provide full-spectrum support for the platforms you need to deliver a great customer experience.
From CMS, DXP, and e-commerce to CRM, cloud infrastructures, and analytics suites, we understand that every platform plays a critical role in your digital strategy. Our mission is to ensure these platforms work together seamlessly. Whether you're launching a new website or scaling your digital services, we provide tailored solutions and proactive support. We are an extension of your in-house team, ensuring continuous performance, security, and scalability across your digital stack.
Explore how our platform support can empower your business. Get in touch to discuss how we can help.
The content management and digital experience platforms we support
We work across the leading CMS and DXP technologies, so our recommendation is based on the best fit for your organization rather than a single product we happen to sell.
A Content Management System (CMS) manages your content while a Digital Experience Platform (DXP) goes further, connecting content, data and channels to deliver personalised experiences across every customer touchpoint.
Choosing the right platform delivers value to everyone in your organisation, not just the technical team:
A platform aligned to your business goals and long-term business objectives, giving leadership control and confidence.
Clear total cost of ownership, predictable costs and reduced operational risk across the platform's lifetime.
The ability to personalise campaigns, publish faster and deliver a consistent experience across every channel.
A secure, scalable and well-governed platform, backed by expert support so your team isn't left to manage it alone.
Our Service Process
We support the full platform lifecycle, advising, selecting, building and supporting, so you have one partner from first decision to long-term success.
1. Understand your needs
We start by understanding your business, not the technology. Through discovery workshops, requirements gathering and stakeholder interviews, we audit your existing content, workflows and systems. This means we work with the way your organisation already operates and the constraints of your industry, rather than forcing change and starting from scratch.
2. Choose the right platform
We run a structured evaluation of leading CMS and DXP platforms against your specific requirements, budget and long-term roadmap, based on fit, not a magic-quadrant. This includes CMS-versus-DXP advisory, vendor and licence assessment, and, where useful, a proof of concept, before we recommend a shortlist and the right platform for you.
3. Build & Integrate
We configure and develop your platform, content types, workflows, templates and a design system and build a responsive, accessible, high-performance front-end aligned to your brand. We integrate the platform with your business-critical systems, including CRM, ERP, e-commerce, payment gateways, analytics and marketing tools, and establish user roles, permissions and governance.
4. Test & Launch
Every build undergoes comprehensive testing before go-live: functional testing, browser and device compatibility, accessibility validation to WCAG standards, performance testing, security reviews and user acceptance testing. We migrate your content, users and metadata while preserving your SEO, and train your content editors and administrators so your team is ready on day one.
5. Ongoing Support
Launch is the beginning, not the end. Through ArekiboCare we provide ongoing monitoring, security patching, platform upgrades, performance optimisation, governance and 24/7/365 technical support, keeping your platform secure and performing against your long-term needs.
Whether you're choosing a new platform, migrating from an old one, our specialist stay with you from strategy to support
Why Choose Arekibo
Our build and support expertise is designed around your success:
Unified experience — a seamless, consistent experience across all digital channels.
Built-in scalability — a platform that scales effortlessly as your business grows.
Precision personalisation — advanced capabilities that use data insights to create highly personalised experiences.
Seamless integrations — secure connections with CRM, marketing and e-commerce systems.
Omnichannel expertise — manage and deliver content across multiple channels from a single hub.
Insight-driven — powerful analytics that help you refine customer journeys and optimise experiences.
Security focus — rigorous built-in security features and compliance support.
Vendor management — we manage relationships with third-party platform and systems vendors on your behalf.
Dedicated support — 24/7/365 support through our ArekiboCare managed service.
Trusted by the top enterprises' clients
Our Partners
Frequent asked questions
Answers to common questions about DXPs, CMS platforms and how we work.
A Digital Experience Platform (DXP) is an integrated set of technologies for managing, delivering and optimising content and experiences across every digital channel. It combines content management with data, personalisation, analytics and integrations, so an organisation can deliver connected, personalised experiences from a single platform rather than a collection of disconnected tools.
A CMS focuses on creating and managing content for a website. A DXP includes CMS capabilities but goes further, adding personalisation, customer data, analytics, and integrations with systems like CRM and e-commerce to deliver experiences across many channels. In short: a CMS manages content; a DXP manages the whole customer experience. Smaller or content-led sites are often well served by a CMS, while organisations delivering personalised, multi-channel experiences typically need a DXP.
We have delivered CMS and DXP engagements across financial services, higher education, healthcare and the public sector, among others. Our clients include daa, which uses Sitefinity DXP for its airport websites and WordPress for its corporate sites, and CarTrawler, the car-hire market leader. Our evaluation and build process is structured around each organisation's operational requirements rather than a generic template.
We support a range of enterprise and modern platforms, including Sitefinity, Sitecore, Kentico, WordPress, Optimizely, TerminalFour, Contentful, and others.
Choosing a platform means evaluating it against your business needs, content workflows, integration requirements, scalability and total cost of ownership. Our platform selection service includes discovery workshops, a structured evaluation and scoring of leading CMS and DXP platforms against your requirements, CMS-versus-DXP advisory, vendor and licence assessment, and a proof of concept where useful, before we recommend a shortlist and the right platform for your strategy.
Timelines depend on complexity: the number of stakeholders, the depth of requirements, the integrations needed, the volume of content to migrate and your decision process. A platform selection engagement is typically measured in weeks, while a full build and integration is measured in months. After discovery we give you a clear, phased plan with realistic timelines so you can plan the investment with confidence.
Yes — this is usually essential. We integrate CMS and DXP platforms with your CRM, ERP, e-commerce platforms, payment gateways, analytics tools, marketing automation and custom business applications, so your platform sits at the centre of a fully connected digital ecosystem rather than in a silo.
Yes. We support your team to migrate existing content, media, users and metadata from your legacy CMS. Replatforming is also an opportunity to review and improve your information architecture and content structure, and we take care to preserve and improve your SEO through the transition so you don't lose hard-won rankings.
Through ArekiboCare we provide ongoing monitoring, security patching, platform upgrades, performance optimisation, governance and 24/7/365 technical support. Launch is just the start of the relationship — we continue to help your CMS or DXP perform, scale and deliver long-term business value.
Have a question?
Please get in touch to discuss how we can support your team. We’d be delighted to hear from you.