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CloudOps Services for Enterprise Websites and Platforms

Fine-tune your cloud investment with best practices and dedicated support

We maximise the efficiency and reliability of your cloud infrastructure with our CloudOp services, designed to manage your enterprise DXP, websites, and digital services. From deployment and monitoring to optimisation and scaling, we provide end-to-end cloud operations expertise for AWS and Azure, supported by best-in-class cloud platforms.

Our approach combines advanced automation tools, dedicated and proactive monitoring, and expert management to ensure your cloud environment remains secure, scalable, and high-performing. 

Whether we're managing complex workloads, hybrid environments, or scaling globally, we support your team with the operational agility to protect and scale your digital investment.

CloudOps is part of Arekibo's cloud and infrastructure offering. It operates alongside managed hosting, security and performance, and hosting migration to provide continuous, proactive cloud management.

Our CloudOps capabilities focus on:

  • Proactive management - Real-time monitoring and automated alerts to ensure rapid detection and resolution.
  • Cost optimisation - Managing resource usage and planning capacity to improve ROI.
  • Scalable infrastructure: Enabling auto-scaling to handle traffic spikes and evolving business demands.
  • Security & compliance - Implementing robust security protocols to align with global compliance standards.
  • Automation & DevOps - Leveraging CI/CD pipelines and Infrastructure-as-Code (IaC) to streamline deployments.
  • Disaster management - Ensuring business continuity through automated backups and multi-region redundancy.
  • Multi-cloud support - Optimising AWS, Azure, and hybrid operations to deliver flexibility and resilience.
  • Certified experts - Managing your cloud operations 24/7/365.

Can we support your Cloud investment?

Frequently asked questions about our CloudOps services

What is CloudOps and how does it benefit my organisation?

CloudOps (Cloud Operations) is the ongoing management, optimisation, monitoring, and governance of cloud infrastructure. It ensures your cloud environment remains secure, performant, scalable, and cost-effective while supporting business growth and digital transformation. Arekibo’s CloudOps services are designed specifically for enterprise websites, DXPs, and digital services running on AWS and Azure.

What does Arekibo’s CloudOps service include?

Our CloudOps service covers:

  • Proactive monitoring and incident management
  • Infrastructure optimisation
  • Cloud cost management
  • Security and compliance management
  • Auto-scaling and performance optimisation
  • DevOps automation and CI/CD support
  • Disaster recovery and business continuity
  • Multi-cloud and hybrid cloud operations
  • 24/7/365 expert support

All delivered through a proactive operational model designed to maximise reliability and return on cloud investment.

Which cloud platforms do you support?

We support Microsoft Azure, Amazon Web Services (AWS), and hybrid cloud environments. Our team helps organisations optimise workloads across multiple cloud providers while maintaining performance, governance, and resilience.

How do you monitor cloud environments?

We use enterprise-grade monitoring tools, including StatusCake, New Relic, and PagerDuty, to provide real-time monitoring, alerting, performance analysis, and incident management. This enables rapid issue detection and resolution before users are affected.

Do you provide CloudOps support 24/7?

Yes. Our certified cloud specialists provide 24/7/365 monitoring and operational support, ensuring your cloud infrastructure remains available, secure, and optimised around the clock.

How does CloudOps help reduce cloud costs?

We continuously review resource utilisation, optimise infrastructure sizing, implement auto-scaling strategies, and identify unnecessary spending. This helps improve efficiency while maximising the return on your cloud investment.

Can CloudOps help improve website and application performance?

Yes. We optimise infrastructure, monitor performance metrics, implement caching and scaling strategies, and proactively identify bottlenecks to ensure fast, reliable digital experiences for users.

How do you ensure cloud security and compliance?

Security is integrated into every aspect of our CloudOps service. We implement robust security controls, monitor for threats, apply updates and patches, and align cloud environments with relevant compliance and governance requirements.

What is Infrastructure-as-Code (IaC) and why is it important?

Infrastructure-as-Code enables cloud infrastructure to be managed through code rather than manual configuration. This improves consistency, scalability, automation, and deployment speed while reducing human error. We utilise tools such as Terraform to manage infrastructure efficiently.

Do you support DevOps and CI/CD pipelines?

Yes. We leverage DevOps best practices and CI/CD pipelines to automate deployments, streamline releases, improve reliability, and accelerate the delivery of new features and updates. Can you manage hybrid and multi-cloud environments? Absolutely. Our CloudOps services are designed to support complex cloud architectures, including multi-cloud and hybrid environments, providing flexibility, resilience, and operational consistency.

How does CloudOps help with business continuity?

We implement disaster recovery strategies, automated backups, failover capabilities, and multi-region redundancy to minimise downtime and ensure critical services remain available during unexpected events.

What types of organisations benefit from CloudOps services?

CloudOps is particularly valuable for

  • Enterprises operating complex digital platforms
  • Organisations with high-traffic websites and applications
  • Public sector bodies requiring compliance and resilience
  • Businesses using AWS, Azure, or hybrid cloud environments
  • Teams seeking to reduce operational overhead and improve reliability

How is CloudOps different from managed hosting?

Managed hosting focuses primarily on hosting infrastructure and uptime. CloudOps provides a broader operational capability that includes monitoring, automation, security, compliance, cost optimisation, DevOps practices, scaling strategies, and continuous cloud governance.

Can CloudOps support global websites and digital services?

Yes. We design and manage cloud environments that support global audiences through scalable infrastructure, performance optimisation, multi-region deployment strategies, and high-availability architectures.

How do I get started with Arekibo CloudOps?

We begin with an assessment of your existing cloud environment, business objectives, operational challenges, and growth plans. From there, we develop a CloudOps strategy tailored to your infrastructure, applications, and organisational requirements.

Why choose Arekibo for CloudOps services?

Our CloudOps specialists combine cloud expertise, automation, monitoring, security, and operational governance to help organisations maximise cloud performance and reliability. Supported by 24/7/365 management and leading cloud platforms, we help protect and scale your digital investment.

Our CloudOps toolset includes:

Proactive Management
     
  • StatusCake - Real-time monitoring and alerting for uptime and performance metrics.
  • New Relic - Performance monitoring with automated alerting for rapid issue detection.
  • PagerDuty - Incident response management with automated workflows.
Scalable Infrastructure (Azure and AWS)
     
  • Terraform - Infrastructure-as-Code (IaC) tool for managing scalable infrastructure.
  • Kubernetes - Container orchestration platform for scaling applications seamlessly.
  • Auto Scaling Groups (AWS) - Native tool for automatic scaling of compute resources.
  • Azure Autoscale - Automatically adjusts resources to handle traffic spikes and maintain performance.
  • Azure Kubernetes Service (AKS) - Managed Kubernetes service for deploying and managing containerised applications with scalability.
  • Azure Virtual Machine Scale Sets - Enables scaling and managing of VMs automatically.
Security & Compliance
     
  • AWS Security Hub - Centralised view of security posture across AWS services.
  • Azure Security Center - Threat protection and compliance monitoring for Azure.
Automation & DevOps
     
  • Ansible - Automation tool for provisioning, configuration, and application deployment.
  • Azure DevOps - Comprehensive CI/CD and project management solution.
  • Jira - Agile project management tool for tracking and planning DevOps workflows.
Disaster Management
     
  • Azure Backup - Cloud-based data protection and disaster recovery backup service.
  • AWS Backup - Managed service for centralised and automated backups.