Experience Design Agency

UX design, accessibility, user testing and design systems for enterprise and government.

Great digital experiences don't happen by accident. They're the result of rigorous information architecture, evidence-based UX design, and a design process grounded in real user testing, not assumptions.

Arekibo's experience design team works with enterprise, government and public sector organisations across Ireland, the UK and USA. We've been delivering experience design for over 20 years for clients including AOL, AON, Electric Ireland, BNP Paribas, KPMG, Mater Private Network and Dublin Airport.

Our Experience Design Services

We take a customer-first approach to every engagement. That means starting with real user research, validating assumptions through testing, and building digital experiences that are intuitive, accessible, and built to perform.

Good design is only as effective as the platform it runs on. Our experience design team works alongside our platform specialists to inform platform selection and define the requirements for your platform build, so the experience we design is one your team can actually deliver, manage and evolve.

Once live, we continue to support the ongoing development and enhancement of your digital services through ArekiboCare, our managed service for digital platforms.

Information Architecture

We organise and structure content for websites and digital services. Our IA process combines user research, content strategy and card sorting to create intuitive navigation systems that help your customers accomplish their goals.

Prototyping

We create wireframes and interactive prototypes to visualise your product, validate design decisions, and gather feedback from stakeholders and real users before a line of code is written.

User Testing

Our usability testing and user research services provide actionable data to enhance digital experiences, whether in the initial design stages or during the refinement of a live product.

UX Design

We create intuitive digital products where every interaction is designed to meet your customers' needs. Through user research, journey mapping, wireframing and usability testing, we validate every decision and reduce the risk of costly rework.

UI Design

We design user interfaces that are distinctive, on-brand, and built to perform across all devices. Our UI design services translate your brand identity into an appealing visual language that users recognise and trust, reflecting your organisation's values.

Web Design

Our collaborative, insight-led process creates websites designed to deliver. We work across leading CMS and DXP platforms, combining UX strategy with technical expertise to deliver sites your team can manage and evolve.

Accessibility

Our 20 years of accessibility expertise helps your business deliver digital experiences that meet WCAG 2.2, EAA and ADA standards. From accessibility audits and remediation to accessible design and development from the outset, we embed compliance at every stage.

Design Systems

We create scalable design systems that streamline your design and development processes, allowing teams to work faster while maintaining brand consistency. Every component is built to WCAG 2.2 AA standards and documented for long-term maintainability.

Get in touch

Please get in touch to discuss how we can support your team. We’d be delighted to hear from you.

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Our Clients

Explore our experience

ESB Group

Arekibo has supported ESB Group's digital experience design since 2011. We work across their portfolio of brands, including Electric Ireland and ESB Networks, delivering UX design, accessibility, and web design for one of Ireland's largest utility organisations.

Mater Private Network

Arekibo redesigned the Mater Private Network digital experience to serve patients, families and healthcare professionals across multiple touchpoints. The solution prioritised accessibility and clear information architecture to support patients and their families.

RSA

Arekibo created a digital communications platform for the Road Safety Authority to promote road safety and reduce fatalities on Irish roads. The project required a user-centred approach to educate and reach diverse audiences who use our road network.

FAQs on our experience design credentials

What experience design services does Arekibo provide?

We provide a full range of experience design services, including UX design, UI design, user testing and usability research, information architecture, prototyping and wireframing, web design, accessibility, and design systems. Services are available as standalone engagements or as part of an end-to-end design programme.

What industries do you work in?

We work with enterprise, government, public sector, healthcare, financial services, education, utilities and life sciences organisations. Clients include BNP Paribas, KPMG, ESB Group, Electric Ireland, Mater Private Network, Dublin Airport, RCSI and the Road Safety Authority. See more on our industry experience.

Where are your experience design clients based?

Across Ireland, the UK, Europe and the USA. We work remotely and on-site, depending on the project and client preference. See more about work and customer partnership experience.

How long has Arekibo been providing UX and experience design services?

Over 20 years. We've been designing digital experiences since 2002, working with some of Ireland's largest organisations across every major sector. Our first major UX project was to redesign AOL.com for their global redesign.

Do you design accessible websites?

Yes. Accessibility is embedded in our design process from the outset, not bolted on at the end. We design and develop to WCAG 2.2 AA standards and have 20 years of experience delivering accessible digital services for public sector, healthcare and enterprise organisations. We also provide accessibility audits, remediation and training. Find out more about our web accessibility services.

Do you work with existing platforms and CMS systems?

Yes. We work across all major CMS and DXP platforms, including Sitefinity, Sitecore, Kentico, Optimizely and WordPress. Our experience design work integrates with your existing platform rather than requiring you to change it.

What is a design system, and do I need one?

A design system is a collection of reusable components, guidelines and standards for creating consistent, scalable digital products. If your organisation manages multiple digital products or has multiple teams working on the same platform, a design system reduces duplication, speeds up delivery and ensures brand consistency across every touchpoint. Find out more about our design systems service.

Can you provide UX and Design resources to join our existing business and technology teams?

Yes. We have been doing this since our first major UX engagement with AOL. Our teams regularly join our clients' teams to support customer research, business requirements, information architecture, UI and UX design, user testing and design system creation and rollout. Customers include AON, BNP Paribas, and ESB Group.

Join Our Experience Design Team

We're always looking for talented UX designers, UI designers, researchers and accessibility specialists to join our team in Dublin. We'd love to hear from you.