How to use Sitefinity Notifications

Notifications in Sitefinity are essential for keeping everyone on the team up to date, but they need to be managed effectively to avoid overwhelming everyone.

The risk is that too many or poorly configured notifications can lead to information overload, reducing their effectiveness. 
 
By following the tips below, you’ll make your life considerably easier. 
 
Use Notifications for Content Workflow
 
Sitefinity’s notifications can streamline content approval workflows by alerting a team member when action is needed. Many teams overlook this feature, resulting in delays and bottlenecks in content production. Set up notifications to trigger at key workflow stages, ensuring content moves smoothly from creation to publication.
 
Tailor Notifications to User Roles
 
Sitefinity allows you to customise notifications based on user roles. This ensures that only relevant information reaches the right users. The mistake many organisations make is sending all notifications to everyone, leading to clutter and ignored alerts. Configure role-specific notifications to keep your team focused on what matters most to them.
 
Set Up Critical Alerts
 
Prioritise notifications to ensure important messages are seen and acted upon quickly. Failing to differentiate between content workflows and urgent issues swamps your inbox and results in missed critical alerts. Identify and configure critical alerts for outdated content, form updates, SiteSync, and system status. 
 
Avoid Overloading Users
 
Too many notifications can overwhelm and reduce productivity. Regularly review and adjust your notification settings to prevent unnecessary alerts. A common mistake is enabling notifications for every minor event, which leads to alert fatigue. Focus on sending only the most relevant updates to keep the team engaged and responsive.
 
Monitor Notification Performance
 
Check-in regularly with your team to gauge their effectiveness. You need to change your notification gameplan if they are being ignored or frequently dismissed. 

Get in touch with the Arekibo team today to learn more about how Sitefinity can empower your organisation.

 

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