Sitefinity Training
Empower your team with tailored training from Sitefinity specialists
We’ve been Sitefinity partners since 2007. We provide customised Sitefinity training for your marketing, business, and IT teams to ensure they can fully exploit the potential of your Sitefinity DXP platform and Sitefinity Insights. Whether your team is in Dublin, or in your offices in London, New York, Geneva, or Los Angeles, we deliver hands-on and documented training tailored to everyone's needs.
Training is planned and delivered by the team that designed and built your website, so your team is ready to manage it from day one. We thenprovide tailored and on-demand support, when required. Every engagement is shaped around your team, never a generic, one-size-fits-all curriculum.
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What our training delivers
- Tailored Sessions - Tailored sessions to meet your team's business, IT, and marketing needs.
- Step-by-Step Guides- Written walkthroughs your team can follow to manage the site and its marketing tools.
- Feature Demonstrations - Live demos of new features across the CMS, the DXP, and Sitefinity Insights.
- Online Resources - Training videos, reference content, and website governance guides.
- Sitefinity Insights Training - Focused training on analysing users' behaviour, tracking engagement, and targeting customers.
Where to start: Your training roadmap
Training works best when it’s shaped around your team’s roles. Editors need depth on pages, templates, and the content editor; your IT team needs more on deployments, security, roles, and permissions. We match each session to the people in the room. Here’s the path we typically follow, from first login to full independence.
Start with the basics
Anyone who uses your Sitefinity CMS should understand how it works at a basic level. We introduce Single Sign-On (if used), the dashboard, the interface, and the main sections, pages, content and content types, and administration (user roles and permissions). We’re also clear on what each person should and shouldn’t change: users shouldn’t amend permissions or roles without administrator approval.
Pages, templates & widgets
Next we go a level deeper. Your team learns how to create and set up a page, changing the title, updating SEO, and so on, then how page templates and layouts keep a consistent look and feel across the site (for example, the Standard Content template and when to use it). We then cover widgets, the building blocks of every page: how to drag and drop content blocks, forms, images, and lists, and why some widgets only belong in certain templates.
Content creation & management
Once the team understands how pages, templates, and widgets fit together, we drill into the WYSIWYG editor, the component they’ll use most. We show how to add text, images, video, and links, format content, add headings, and create clean bullet and numbered lists. We include a basic grounding in HTML and the code view, and one golden rule: only paste clean content, never copied straight from Word.
SEO, tags & categories
Ignoring SEO is a costly mistake. We train your team to use Sitefinity’s SEO tools properly, from metadata management to sitemaps, so your pages rank higher and drive more organic traffic. We also cover content classification: how tags and categories keep your content organised and easy to find.
Content management & workflows
Workflows are the structured processes that move content through review, approval, and publishing before it goes live, keeping everything aligned with your standards and policies. We show how workflows are set up and configured for content approval, how to manage content versions and rollbacks, and how to use Sitefinity’s content personalisation features.
Troubleshooting & support
Many teams get stuck simply because they don’t know where to start. We train your team on common issues, publishing errors, widgets placed on the wrong page, broken links, and media uploads, and how to resolve them. We also show them how to reach Sitefinity’s support resources, from online documentation to community forums, so they can handle the more complex problems independently.
Can we help train and onboard your team?
Recommended Reading
Go deeper on the platform with more from our Sitefinity Insights. Read more here
10 reasons to choose Sitefinity if you work in Marketing
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We have been delivering projects on Sitefinity for 17 years and are huge fans of the platform. It offers comprehensive content management, marketing, and personalisation capabilities that provide our clients' marketing and communications teams with numerous opportunities to experiment, test, and deploy sophisticated campaigns in their markets. Think of one platform to communicate with your customers in the USA, France, Spain, China, and the UK. It’s impressive.
Here's 10 reasons to consider using Sitefinity for your websites and customer portals.
- Ease of use
Sitefinity offers an intuitive drag-and-drop interface, enabling marketers to easily create, edit, and manage content without requiring technical skills. Our clients always say it is the easiest CMS they have used.
- Personalisation and Targeting
Sitefinity also has the Sitefinity Insight platform – their Customer Data Platform for Building One-to-One Digital Relationships (visit Sitefinity Insights website). It contains advanced personalisation capabilities, allowing your marketing team to tailor content and experiences based on user behaviour, preferences, and demographics. You can AB test, create user journeys and optimise audience experiences to increase engagement and improve conversion rates.
- Analytics and Reporting
Their analytics and reporting features allow your marketers to track performance, measure campaign effectiveness, and gain insights into your marketing and campaigns' performance.
- Content Management
The platform supports various content types, including blogs, news, events, and multimedia, with a centralised content repository for content management and distribution. You can also define publishing roles, set up workflows and approvals, and allow your partners to manage the pages. For example, your PR agency can publish your press releases.
- Multichannel Marketing
Sitefinity enables seamless marketing across multiple channels, including web, mobile, email, and social media, delivering a consistent brand experience.
- Security and Compliance
Sitefinity offers robust security features and compliance with global standards (e.g., GDPR & SOC 2), ensuring your marketing investment is secure and legally compliant.
- SEO Tools
The built-in SEO tools help your team to optimise (visit Sitefinity SEO) your content for search engines, improving visibility and driving organic traffic. Features include meta tags, URL optimisation, canonicals, and automated sitemap generation.
- Integration Capabilities
Sitefinity seamlessly integrates with popular marketing tools and platforms, including CRM, marketing automation software, and analytics tools, streamlining workflows and supporting your data-driven decision-making process.
- Mobile Optimisation
Sitefinity’s responsive design and mobile-specific capabilities ensure that your websites deliver a great experience across all devices. Remember that your customers are likely to be discovering your business on their phones.
- Scalability
As your business grows, Sitefinity scales with you. Its flexible architecture supports high-traffic and complex site structures, making it suitable for businesses of all sizes.
Check out Mater Private Networks, a private healthcare provider in Ireland, which utilises Sitefinity and Sitefinity Insight for its online presence.
Arekibo's Head of Strategy, Fergal McHugh, was named one of 24 Progress Sitefinity MVP Champions for 2024 — recognised by Progress for deep platform expertise and real-world insights that influence the direction of Sitefinity. Read the full announcement on Fergal's Sitefinity MVP recognition.
We can also set up a demo for your team to help them better understand the features and opportunities Sitefinity and Sitefinity Insight offers.
Frequently Asked Questions (FAQs) - Sitefinity Training
Don't hesitate to get in touch with us to discuss how our Sitefinity Training experts can deliver tailored training for your team.