Managing Sitecore requires a particular set of skills – all critical to ensuring your platform's scalability, flexibility, and reliability.

As a digital agency and specialising in Sitecore, we offer comprehensive support and management services to ensure optimal performance, security, and efficiency for your business. 

 

Our managed hosting and support services 

 

Hosting and Infrastructure Management

• Provisioning and Scaling - We set up Sitecore environments across different cloud platforms - managing the initial infrastructure provisioning and ongoing scaling using Sitecore’s recommended best practices to meet your business demands.
• Monitoring and Optimisation - Our team continuously monitors and optimises resources to ensure cost efficiency and peak performance.
• Global Reach - We ensure fast and reliable content delivery to your global audience by leveraging bespoke services like Azure Front Door, AWS CloudFront, or third-party platforms like Cloudflare.

 

Security and Compliance Management

• Security Best Practices - We implement best practices and robust security measures, including encryption, firewalls, and secure access policies tailored to your specific hosting environment.
• Compliance Assurance - Our expertise ensures that your Sitecore deployment meets industry-specific compliance requirements (e.g., GDPR).
• Regular Security Audits - Regular security assessments and audits to identify and address vulnerabilities and keep your environment secure.

 

Sitecore Platform Management

• Customisation Management - Our team maintains and develops custom modules and plugins built following Sitecore’s best practices.
• Performance Tuning - We continuously optimise Sitecore performance by adjusting configurations, load balancing, and resource allocation to meet your specific needs.
• Version Upgrades and Patching - We manage the entire lifecycle of Sitecore upgrades and patch deployments, ensuring your platform remains up-to-date with the latest features and security enhancements.

 

DevOps and CI/CD Pipeline Management

• Automated Deployments - We set up and manage Sitecore's continuous integration/continuous deployment (CI/CD) pipelines.
• Version Control - Robust version control practices, we efficiently manage Sitecore codebases, reducing the risk of conflicts and errors.
• Test Automation - Automated testing into the CI/CD pipeline to ensure code quality and reduce deployment risks, giving you peace of mind.

 

Disaster Recovery and Backup Solutions

• Thorough backup plan - Automated backups of your Sitecore environments, ensuring data is securely stored and easily recoverable.
• Disaster Recovery Planning - Comprehensive disaster recovery plan, utilising appropriate tools and strategies based on your hosting setup and your requirements.
• Periodic Testing - Regularly testing our disaster recovery procedures ensures a quick and effective response in an emergency, minimising downtime.

 

Monitoring and Support

• 24/7 Monitoring - Continuous monitoring of your Sitecore environments to detect and resolve issues.
• Proactive Issue Resolution - Advanced monitoring tools to proactively identify and resolve potential problems.
• Tiered Support - We offer various levels of support, from basic incident response to comprehensive managed services tailored to your specific requirements.

 

Content Delivery Network (CDN) Management

• CDN Integration - We configure and manage CDN services through cloud-based solutions or on-premise integrations to deliver Sitecore content quickly and reliably to users worldwide.
• Cache Optimisation - Our team manages and optimises CDN caching strategies to reduce load times and enhance user experience tailored to your infrastructure.

 

Analytics and Insights

• Sitecore Analytics Configuration - We configure and manage Sitecore's Experience Analytics to track user behaviour and generate actionable insights.
• Data Integration - Our team integrates Sitecore with various data services and tools, for advanced data analysis and reporting.

 

Content and Asset Management

• Digital Asset Management - We manage your digital assets within Sitecore, ensuring they are stored, tagged, and delivered efficiently.
• Workflow Optimisation - Our team optimises content workflows to streamline publishing processes, ensuring timely and accurate content delivery.
• Multilingual Support - We manage content localisation and multilingual deployments, supporting your global reach and ensuring consistency across languages.

 

Governance and Cost Management

• Resource Cost Management - We monitor and manage resource usage, optimising costs without sacrificing performance or security tailored to your specific hosting environment.
• Governance Policies - Our team establishes and enforces governance policies to ensure compliance with enterprise standards and reduce operational risks.
• Reporting and Transparency - We provide regular reports on resource usage, costs, and performance metrics, ensuring full transparency and informed decision-making.

We offer comprehensive Sitecore hosting and management services tailored to your needs. Our services ensure you can maximise your Sitecore investment, providing your team and customers with a secure, scalable, future proofed and high-performing digital experience.
 
Get in touch to discuss how we can help you manage your Sitecore platform and hosting.